Upon successful completion of this course participants will be able to:
- Understand your own attitudes toward empowering management
- Explain how a GEM (goals, empowerment, measurement) approach to managing works in practice
- Describe the major organizational structures and the differences between them
- Explain the different factors that motivate workers and how a manager can use them to improve employee performance
- Discuss the challenges of discipline and how a manager should deal with such situations
- Identify the defining characteristics, benefits, and unique challenges of empowered teams